Returns & Exchanges

Due to the perishable nature of our sweets, we prioritize food safety and cannot accept returns on opened products. If your order arrives damaged or incorrect, please reach out within 7 days for a full refund or replacement.

Return Process

• 1.
  Inspect Your Sweets

  Check your package immediately upon arrival for any signs of damage or incorrect candy varieties.

• 2.
  Contact Support

  Email [email protected] with your order number and clear photos of the damaged items or packaging.

• 3.
  Receive Authorization

  Our team will review your claim within 24 hours and provide a Return Merchandise Authorization (RMA) if applicable.

• 4.
  Refund Processing

  Once approved, a credit will be issued to your original payment method within 3-5 business days.